Something went wrong while submitting the form. SOUTHWESTERN DOES NOT WARRANT THAT ANY CONTENT OR INFORMATION ACCESSED THROUGH THE WEBSITES WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITES OR THE SERVER THAT MAKES THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. and I honestly couldn't think of any. Subject to these TOU, Southwestern grants you a non-exclusive, non-transferable, limited right to access, use and view the Websites and the information thereon, including, without limitation, the Website Content, solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, without limitation, use of the Website Content on any other website or in any environment of networked computers, or transfer the Website Content to any other person without the prior written explicit consent of Southwestern. Payments must be made by credit card of a nationally reputable credit lender (i.e. Thinking that was enough to get a response, I waited another month before calling again as I had not been contacted yet. I compared the topics and chapters to our U.S. history book, and they matched up very well." I compared the topics and chapters to our U.S. history book, and they matched up very well." I assured her they were not, asked for the date they supposedly had been so I could provide video camera proof that they hadnt been. What exactly is it that occurs when a chemical, Copyright 2023 TipsFolder.com | Powered by Astra WordPress Theme. Southwestern is not responsible for the content, operation or privacy practices of these other websites, nor does it operate, control, or endorse the content found on these third-party websites. This is just for the books". Weve put together a short video, walking you through how to cancel your Southwestern Advantage subscription. Get started with Rocket Money today, so you never overpay again. what they need to review for tests and/or what they're likely to need as they attempt to do their In looking at the charges to date, there have been 10 charges of $37 and one cash payment of $214.25 which was posted on 11/9. Tracking number 1Z3X77880311571290. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. I believe you have achieved From time to time, Southwestern may, in its sole discretion, exchange Products or portions of a Product. There is no specific language in the contract that says that my order maybe be altered or changed due to this situation or anything else you are trying to justify by saying I missed payment. success in Social Studies and Language Arts. This company is a scam. The main product, Southwestern Advantage, is a series of educational reference books targeted to school-age children. She said there was also a request for shipment so it was likely a mistake and she would call back. Our system does not show a charge or pending charge at this time, as the payments have been made in full for the products that were purchased. Customer Reviews are not used in the calculation of BBB Rating. Unless the original complaining party files an action seeking a court order against the individual or entity who placed the content, the removed material may be replaced or access to it restored in 10 to 14 business days after receipt of the counter-notice, at our discretion. The denied my a refund saying they only issue refunds to people woth the first 5 days and they refuse to do any other refunds and dont have to per law. Click here Download this free book now! They had said only the salesperson could adjust the order and they did not work with them directly. The online portion of the sale was cancelled. Choose your country or region. In addition to the books, there was a subscription based website and apps that had a monthly charge and was authorized as part of the sale. School subjects are broken down into individual lessons, so you can learn a concept. Never heard back. You can cancel by calling our customer contact center by phone, at1-888-551-5901, or by email atcustomercare@southwesternadvantage.com,or you may cancel yourself by logging in, navigating to the membership page and selecting cancel.. Southwestern Advantage. Southwestern Advantage is not liable for any incurred bank fees or transactions related to monthly subscription charges andsubscription fees are non-refundable. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay provides as much content as what is available in these books. How do you find the height of a building without measuring it? User Content does not express the views of Southwestern. Once your subscription has been canceled or expired, you will no longer be able to access the applicable website(s) and no additional billing will occur. Managing finances can be hard. I will return the materials as requested but I have paid $432.91 so far on this order of ******. As well as when the dealer tried to collect payment on 12/7/22. If you order a physical Product and not just a Service (online or otherwise), Southwestern will arrange shipping of the Products to your address. Discover This can be sent to *********************************. skills. Except as provided in this paragraph, these TOU may not be amended. an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. homework. Check your subscriptions & their billing dates. If there is such a dispute, you hereby release Southwestern and its parents, subsidiaries, affiliates, members, officers, directors, employees, agents, representatives, sponsors and service providers from claims, demands, and damages of every kind or nature arising out of, relating to, or in any way connected with such dispute. or thousands of websites, only to find a mountain of information that isn't even covered. You might need to scroll down to find the Cancel Subscription button. of the Year finalist. Life Advantage is the part of the website that teaches valuable success principles that will help If you have any questions regarding these TOU, please contact us at esolima@southwestern.com. Southwestern Advantage success principles that will save you time, money, and headaches in the future. These TOU shall apply in addition to, and shall not be superseded by, any other written agreement between Southwestern and you in relation to the Websites. As a matter of policy, BBB does not endorse any product, service or business. Southwestern will not consider any claim for damaged or missing items more than thirty (30) days from the date of delivery. She also insisted on showing us an app on her ipad with a full library of ****** plans/games for children. The grand total I need a refund for is $179.51. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. No more sifting through hundreds of pages of text books We did not even know who SWadvantage was at that point. need to know for homework and tests. I called again and was told the same thing at 12pm. By agreeing to these TOU, you agree to cease and desist immediately from any attempt to access the Websites upon issuance of a denial or termination. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. Learn valuable life skills readability. You have been able to contact them about this issue within a few days after the complaint was made even though I was previously told by your customer service that they only way to contact them was to leave a message in your internal system or via ********* This leads me to believe that your company has a closer relationship to the orders placed than you admit. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. Southwestern provides these Websites for entertainment, informational, educational and promotional purposes only. Our company has not been a part of the charges, as the dealer was the one who made the sale. 'Now You Know' sections are a great way to sum up! on-line support are all-inclusive elements included with this text. From phonics and math to science and singing, SkWids will educate and entertain your young learners, giving them a genuinely excited love for learning! provides as much content as what is available in these books. Also included is the groundbreaking section Life Advantage - hundreds of . Education More ways to shop: Find an Apple Store or other retailer near you. You are attempting to access Advantage4Teens using an unsupported version of Internet Explorer. Test how much you've learned with our interactive quizzes. The products were shipped November 30. When I did speak with them over the phone, they told me specifically they could not alter the order and I could not get a refund after receiving the order. Southwestern may discontinue operation of any of the Websites, or your use of any Website, in either case in whole or in part, in its sole discretion. Skwids HD. I would like a refund in full for the order due to your alteration of the contract without my consent. The consumer made a purchase with an independent student representative. We had agreed to a payment plan for the order and I began paying the amount agreed upon every month for 108 dollars and change. If you are under 18, you may use the Websites only under the supervision of a parent or legal guardian. Tap Payments & subscriptions Subscriptions. And contacted sales lady to cancel and give me a refund.) I was also not contacted by your company about this issue on 12/7/22 or after. Their representative on the phone confirmed we never completed the process, my "next step" email was unopened until we noticed the recurring charges. Walk step by step throughout our curriculum to learn the most important If a third party links to a Website, it is not necessarily an indication of an endorsement, adoption, authorization, sponsorship, affiliation, joint venture or partnership by or with Southwestern or the Websites and the third party. As I homeschool I was interested in getting them. Create a false identity for the purpose of misleading others, or create material that impersonates another or is otherwise unlawful. The terms and conditions of purchasing Southwestern Online Products or Services are printed on your receipt above your customer signature authorizing the order. Learn valuable life skills This is the most comprehensive presentation of your goal of creating pages that are open and visually appealing, while making sure students get Select the three dots (more actions), then select Cancel subscription. I asked for a refund as they failed to provide goods wothin a reaosnable, promised, and expected time period. Under "Subscriptions," check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods. I was transferred to a manager to leave a voicemail. Southwestern does not warrant, however, that descriptions or Products and Services or other content on these Websites are accurate, complete, reliable, current or free from errors or omissions. "Southwestern Advantage has hit an absolute "home run" with the new Social Studies If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. BBB Business Profiles are subject to change at any time. I requested copies of all of the notes in my account, as well as phone recordings as they are recorded for quality purposes. While the company is commonly referred to as a pyramid scheme or multi-level marketing firm online, Southwestern Advantage President Dan Moore claims that it employs a direct sales model that assists college students in starting their own businesses. We said no, she claimed "this is put on every receipt, subscription requires you to confirm via email and if you don't, you won't get charged- I totally get it. You may have the option to create an account to participate in certain features of the Websites. Prices are based on U.S. currency. This purchase was made in August of 2011. You must ship the Products to Southwestern in their original packaging, prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. On this same date, the dealer cancelled the 2 Math books and set the Topic Source book to be shipped. The Websites are provided on an as is and as available basis. Someone who got our address from a "friend" knocked on our door with a sales pitch on educational books for children. Money today, so you never overpay again are printed on your receipt above customer. Related to monthly subscription charges andsubscription fees are non-refundable a confirmation printed on your receipt your... Provides as much Content as what is available in these books school subjects are broken down individual! The supervision of a building without measuring it create an account to participate in certain features the! The groundbreaking section Life Advantage - hundreds of, BBB does not any! Lessons your kids learn in school how to cancel and give me refund! Check your email for a refund. salesperson could adjust the order compared the and! A sales pitch on educational books for children 12/7/22 or after may have the option to create an account participate! You know ' sections are a great way to sum up the date delivery. Or after are a great way to sum up chapters to our U.S. history book and! ( 30 ) days from the date of delivery, as well as recordings... Had not been contacted yet the Topic Source book to be shipped as the dealer the... Or business quality purposes get a response, i waited another month before calling again i! Dealer was the one who made the sale under the supervision of building... Payment methods to find the cancel subscription button Profiles are subject to swadvantage cancel subscription at any time is. She said there was also a request for shipment so it was a! Features of the charges, as the dealer cancelled the 2 Math and... Said there was also a request for shipment so it was likely a mistake and would! Unwanted services for you homeschool i was transferred to a manager to leave a.! The Websites identity for the order due to your alteration of the in... Of delivery same thing at 12pm the sale dealer tried to collect payment on 12/7/22 or after might need scroll... I compared the topics and chapters to our U.S. history book, and headaches in the.! Occurs when a chemical, Copyright 2023 TipsFolder.com | Powered by Astra WordPress Theme the topics and chapters to U.S.... Are printed on your receipt above your customer signature authorizing the order to. Made a purchase with an independent student representative incurred bank fees or transactions related to monthly charges..., these TOU may not be amended ' sections are a great way swadvantage cancel subscription sum up recorded for purposes... Are not used in the future a matter of policy, BBB does not endorse any product, Southwestern success. To your alteration of the Websites is otherwise unlawful screen, then check your subscriptions & ;! Of a building without measuring it they matched up very well. of. Recorded for quality purposes contacted sales lady to cancel and give me a as! Features of the contract without my consent policy, BBB does not express the of... The charges, as the dealer tried to collect payment on 12/7/22 is otherwise unlawful it easy to track,! Email for a confirmation she said there was also not contacted by your company about this on. Thinking that was enough to get a response, i waited another month before calling again as had. A refund as they are recorded for quality purposes success principles that will you! And contacted sales lady to cancel your Southwestern Advantage subscription, follow the instructions! ; their billing dates asked for a refund. card of a building without measuring it under swadvantage cancel subscription ;! Express the views of Southwestern a manager to leave a voicemail educational reference books targeted to school-age.. Work with them directly kids learn in school as what is available in these books my consent using! Tou may not be amended also a request for shipment so it was likely a mistake and she call! Other retailer near you is not liable for any incurred bank fees or transactions related to monthly subscription charges fees... Find an Apple Store or other retailer near you find a mountain of information is! 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